SnipClip Support

Need help with SnipClip? Here’s how to reach us.

Contact

Email [email protected] with any questions, bug reports, or feature requests. We read every email and aim to reply within a couple of days.

Common questions

SnipClip isn’t capturing my screen. Open System Settings → Privacy & Security → Screen Recording, and make sure SnipClip is enabled. macOS requires this permission before any app can capture the screen.

The global hotkey doesn’t work. Check Preferences in the SnipClip menu bar item — the capture shortcut can be changed there if it conflicts with another app.

Where are my screenshots saved? SnipClip copies captures straight to your clipboard by default. You can also save as PNG or JPEG from the markup editor.

Privacy

See the Privacy Policy for details on what SnipClip does — and doesn’t — collect.